At Diary ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use our mobile application and services. Please read
this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information that you provide directly to us and information we receive automatically when you use our services:
- Account Information: Email address, display name, and authentication credentials when you create an account.
- Voice Recordings: Audio files you record within the app for journaling purposes.
- Generated Content: Transcripts and stories generated by our AI from your recordings.
- Usage Data: Information about how you interact with our app, including features used, time spent, and app events.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Personalization Preferences: Your selected narrative voice, life stage, and other preferences used to customize your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our voice journaling and AI story generation services.
- AI Processing: To transcribe your voice recordings and generate personalized stories using Google Gemini AI.
- Account Management: To manage your account, process subscriptions, and handle ink credit transactions.
- Personalization: To customize the AI-generated content based on your preferences.
- Analytics: To understand how users interact with our app and improve our services using PostHog analytics.
- Notifications: To send you reminders and updates about your journaling streaks, if you opt in.
- Support: To respond to your inquiries and provide customer support.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- AI Processing Partners: Voice recordings are processed through Google Gemini AI for transcription and story generation. Google processes this data according to their privacy policies.
- Payment Processors: We use RevenueCat to manage subscriptions and in-app purchases. Payment information is handled directly by app stores (Google Play, Apple App Store).
- Analytics Providers: We use PostHog for product analytics. Data shared is anonymized and used to improve our services.
- Cloud Storage: Your data is stored securely on Supabase infrastructure with appropriate security measures.
- Legal Requirements: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights or the safety of others.
4. Data Storage and Security
We implement industry-standard security measures to protect your personal information. Your data is stored securely
on Supabase servers with encryption in transit and at rest. Audio files can be stored locally on your device or
in the cloud, depending on your preferences.
While we strive to protect your personal information, no method of transmission over the Internet or electronic
storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your account and associated data.
- Export: Request an export of your journal entries and data.
- Opt-out: Disable analytics tracking and notifications through app settings.
- Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
To exercise these rights, please contact us at the email address provided below.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services.
If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are
required to retain it for legal or regulatory purposes.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information
from children under 13. If you believe we have collected information from a child under 13, please contact us
immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These
countries may have data protection laws different from your country. We ensure appropriate safeguards are in
place for international transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the
new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@diaryapp.com